Sailing Around the World with a Single Internet Service Provider

It’s no secret that our lives become more dependent on and interdependent with digital technology nearly every day. Consumer device integration with AI and wireless communications abounds: Alexa controls our kitchen appliances; we video chat with our colleagues, friends, and family; we receive instant notifications on our phones when money is transferred, an order is delivered, or someone is at the door. We rely on our smartphones not only to communicate with others but as our most important source of information. The phrases “Google it,” “Skype me,” and “YouTube it” are common action verbs used in quotidian interactions. We are all accustomed to having reliable Internet connections at home, at work, and on the go, but being “connected” is not always a given outside the US, and certainly not at sea.

To demonstrate the importance of choosing the right communications provider for global service, we invite you to sail around the world with us and see how satellite communications allow Lepton to be your single global service provider.

We start our voyage from the west coast of the United States heading toward Hawaii, and then on to the Philippines. As we traverse satellite beam footprints crossing the ocean, Lepton utilizes its global Network Management System (NMS) to switch our network from Intelsat’s Horizons 1 America beam to Eutelsat’s 172B North Pacific Beam, and then to the South West Pacific beam as we near the Philippines.

Lepton Global is the only small business satellite communications provider that offers a global Ku-band satellite network.

How did we choose these satellites? Ku-band beams make the most sense for a multi-application global satellite network for several reasons: the equipment can be small, it performs well in inclement weather, and the footprints are wide enough that we can build a global network with a reasonable number of overlapping beams. We concentrate on the redundancy of Ku-band beams as well as the ground equipment at our customer sites and our teleport hubs.

Using one provider eliminates the need to deal with multiple compatibilities.

iDirect-based satellite communications providers operate their networks on various firmware versions. Purchasing services for each region from different providers is possible, but firmware compatibility is not guaranteed. If your modem is configured to run one version of the firmware, switching to another provider does not ensure that your modem will be compatible. This issue is eliminated when working withLepton Global as we operate a truly global network.

Working with one provider gives you peace of mind.

Who is responding to your technical support issues? Multiple communications providers call for various points of contact. While working with Lepton, you stay in touch with your dedicated Program Manager and our global Network Operations Center (NOC) located in Vienna, Virginia. Everyone on our technical support team is connected to a centralized system for ongoing technical issues and is familiar with each customer’s platform. Our NOC operates 24 hours a day, 365 days a year, proactively monitoring customer remotes and solving issues before they start to affect your service. Each customer receives MyPortal access with their service order for access to real-time network statistics: data usage, upstream and downstream speeds, weather patterns, antenna signal strength, and other helpful data.

U.S. IP addressing makes your journey far from home feel like home.

Have you ever tried to watch your favorite Netflix show while traveling internationally? The local IP address likely canceled your evening entertainment. Lepton’s network solves this problem.

Let’s continue on our journey from the Philippines along the coast of Singapore to Sri Lanka and the southern portion of India to find out how. These countries have rich histories, diverse landscapes, and most important to your browsing experience, different languages. When you visit any of these countries, navigating the Internet might become a challenge. Most likely, when you type “Google” in your web browser, you will get routed to the local Google servers ending in .sg or .in. The hope is that your device will recognize that English is your native language and translate the page; however, you might get your answers in Sinhalese or Tamil. As you travel from Sri Lanka to northern Africa, you might run into another issue; the Internet is heavily censored in Saudi Arabia and Ethiopia, and your Internet browsing capabilities may become limited. Single IP addressing will quickly fix these problems. A customer connecting to the Internet using Lepton’s global network is assigned a designated IP address that reroutes all Internet traffic and requests through the United States. Our users experience the same Internet they would on their home computers.

Cybersecurity protection is key to safeguarding our customers.

One of the greatest concerns while using the Internet during international travel is that of cybersecurity. Will you be able to check your bank statements and pay your bills online safely? Can you make online purchases without compromising your identity online? Satellite communications solutions provided by Lepton Global have built-in encryption at the remote for both upload and download links. Your data transfer is secured from cyber-attacks by our network firewalls, and network intrusion detection and protection services are included. These security features are baked into our networks – we offer a safe and secure solution to every customer, regardless of their mission and at no extra cost.

With Lepton Global Boost™ your Internet activity is cached to increase the speed and functionality of your service.

While exploring what to do on land along your expedition, there is no time to wait around for the local site-seeing websites to load. Incorporating Lepton Global Boost™ into your satellite communications solution makes browsing your favorite websites faster. Your search history is cached on-site, saving portions of your favorite pages for easy access, and limiting the satellite download requirement for new information only.

Traveling from the Indian Ocean through the Mediterranean Sea and back to the eastern shore of the United States should be a breeze (since you are protected against cybercriminals, let’s hope you don’t run into real pirates along the way). Your signal will switch seamlessly from Eutelsat’s E70B Wide beam to Intelsat’s 34 North Atlantic beam as you exit the Mediterranean and hit the Atlantic Ocean. Once you arrive safely back on the East Coast, you will switch back to our original Intelsat’s Horizons 1 America beam, and no doubt have many photos to upload from your journey!

Lepton Global is solving connectivity with customers in mind. Our priority is customizing solutions that eliminate the complexities of satellite communications in our user experience. We provide our customers with a fast, secure, and seamless Internet experience. How we achieve this goal makes Lepton Global a leader among small business satellite communications providers.

Welcome home!

Delivering Hope and Communications with SATCOM during Disaster Relief

When disaster strikes, it generally brings a paralyzing sense of uncertainty for those in the affected zones and family and friends on the outside. Survival becomes the top priority, and outsiders feel helpless not knowing the condition of loved ones and what help is needed for rescue and repair. Satellite communications links, often the only form of functioning communications in the aftermath of disasters, provide hope to families and friends, and critical information for rescue and relief efforts.

Recent extreme weather events including hurricanes, earthquakes, and wildfires, have increased reliance on SATCOM across the U.S., Mexico, and the Caribbean as search and rescue teams depend on remote communications solutions for reach back and situational awareness.

Considered the heaviest hurricane season in recent history, 2017’s major hurricanes to date Harvey, Irma, Jose, and now Maria had ravaged the continental United States and nearby islands, including Puerto Rico, the Bahamas, Cuba, Dominica, Dominican Republic, and U.S. Virgin Islands. The storms have knocked out critical infrastructure including power lines and telecommunications towers on these islands, leaving people in remote areas in particular in great danger.

In the aftermath of hurricanes Harvey, Irma, and Maria, Lepton Global has supported private companies with exposed facilities and infrastructure as well as DHS customers responding in Texas, Florida, Puerto Rico, and the USVI. The Lepton team has worked tirelessly throughout the hurricane season to provide high-quality Ku-band links, deployable satellite equipment, VoIP phone lines, and on-site technicians to ensure communications capabilities on the ground.

Due to the overwhelming response requirements from customers, Lepton increased the capacity on our Horizons 1 network in August to provide up to 10Mbps download speeds to our clients in the affected areas. We have deployed technicians across Florida, Virginia, Puerto Rico, and the USVI within 24 hours of a request to bring VSAT systems online for deployment. We have provided over 40 VoIP lines to our customers on the ground. Lepton’s satellite communications have enabled the coordination of relief efforts with local and federal rescue teams and allowed the transmission of high call volumes by victims and responders.

Lepton’s agility and experience supporting short-notice requirements enable us to respond with urgency to catastrophic events. Customers appreciate the flexibility and customization of our plans, and annual occasional use support contracts have proven vital in the wake of recent events. One of our corporate customers in Tampa uses Lepton’s COOP (Continuity of Operations) solution as a part of their risk management plan. In exchange for a low monthly service plan charge, this customer can call on Lepton to provide a complete communications suite, including a technician, within 24 hours of notice.

In August, this customer requested such a satellite communications package 3 days ahead of Hurricane Irma striking Florida. Lepton immediately deployed a pre-configured, pre-tested portable VSAT system with high bandwidth network access, pre-configured VoIP phones, Wi-Fi routers, and various power solutions customized by our team to fit their needs. In the off-season, this customer receives annual on-site training and a guaranteed 24-hour turnaround in the event of an emergency.

Lepton’s experience this hurricane season is a reminder of the role that satellite communications technology provides both to government and military relief efforts, and to businesses during emergency scenarios. As climate change continues to occur and extreme weather events seem to be increasing, we are expanding our disaster response and continuity of operations solutions and capabilities, and we encourage our customers to strengthen risk management plans for communications considerations involving SATCOM.

Contact Us to customize your SATCOM solution.

Lepton Global and Its Partners Demonstrate Complete SATCOM Solutions to Marines During West Coast Tactical & Tech Days

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A group of industry partners organized by Lepton Global Solutions demonstrated the latest in tactical Satellite Communications equipment and services at two Marine Corps events on April 25th and 26th. On Tuesday, April 25th, equipment demonstrations were conducted at the MCAGCC Twentynine Palms and on Wednesday, April 26th at MCAS Camp Pendleton.

Live equipment demonstrations included Paradigm’s SWARM45 Ka-band terminal, Tampa Microwave manpack antenna, and Huckworthy Ltd’s next generation LTE solution. Lepton and Boeing Commercial Satellite Services (BCSS) provided the network services for these live demos on Lepton’s Ku-band network and the GlobalXpress® Ka-band network. Huckworthy’s LTE customized system placed in the surrounding area created a Wi-Fi bubble to showcase that the communication between the parties could be possible using both Ku- and Ka-band frequencies simultaneously.

The Marine Corp’s Tactical & Tech Days, the traveling expo organized by NCSI, presents an opportunity for service members and civilians to see the latest in emerging technologies, network with industry experts, and share ideas and goals. In addition to satellite communications, the technologies on display varied from Drones and Unmanned technology to Cyber Security and C4ISR solutions.

For more information on the products and services demonstrated at the Tactical & Tech Days, contact Rob Weitendorf at rob@leptonglobal.com.

Check the schedule of other upcoming events.

Lepton and Eutelsat America Corp. to Offer Managed Satellite Services Over North Pacific

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New offering represents partnership and expansion of service characterized by Flexibility, Reliability, and Security

Vienna, VA, October 26, 2015 – Lepton Global Solutions, a leading provider of customized, cost-effective, end-to-end satellite communications solutions, today announced the launch of its Managed Satellite Network Service – North Pacific for Lepton and Eutelsat’s enterprise and government customers. Leveraging the iDirect platform, this service will provide a secure and reliable satellite network on Eutelsat’s EUTELSAT 172A (@ 172° EL) footprint and a Lepton-owned, co-located iDirect hub at the Hawaii Pacific Teleport in Oahu, Hawaii. Lepton will manage the end-to-end service from its own Secure Operations Center (SOC) at Lepton HQ in Vienna, Virginia

“The extension of our network to the North Pacific represents a growth in customer demand for Ku-band Services in this region,” said Rob Weitendorf, Managing Partner at Lepton Global Solutions. “This expansion and concurrent first step in our partnership with Eutelsat America Corp also speaks to developments to come in our managed network offering.”

Lepton’s Managed Satellite Network Service is the essence of what today’s enterprise and government customers demand of an end-to-end solutions provider – flexibility, reliability, security, and excellent customer service. In its relatively short history, Lepton has established an unparalleled reputation with clients and has become known in the industry for what it calls the Lepton Edge:

· Fully-managed, customized, turnkey service from a single provider
· One stop shop for flexibility, reliability, and security in communications
· Network infrastructure designed to protect sensitive communications
· Quick turnaround honed by military’s rapid response needs

With the growth of its Managed Satellite Network Service to EUTELSAT 172A, a broad range of enterprise and government customers with operations in the Pacific can now access a customized, cost-effective, and managed turnkey satellite communications solution.

About Lepton Global Solutions

Lepton Global Solutions specializes in the engineering and delivery of customized, yet cost-effective turnkey satellite communications solutions to commercial and government customers. Lepton’s end-to-end solutions, which go beyond managed satellite services to include VSAT equipment installation, 24×7 technical support, and customized back-end IT infrastructure, are tailored to meet the customer’s specific needs. Lepton’s customer-focused strategy is based on achieving communications whole greater than the sum of its parts. Our solution delivery process removes the burden of dealing with multiple vendors, allowing customers to focus instead on their applications and missions. Lepton leverages its strong relationships with various network partners to provide a robust global satellite network, quality VSAT equipment, and a world-class customer experience.

Lepton is headquartered outside Washington, D.C., in Vienna, Virginia.

 

 

Lepton Global Announces Expansion of Its Managed Network on E70B

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Lepton’s new Managed Service on E70B offers flexible, reliable, and secure IP access over the Middle East, North Africa, South West Asia, and Europe for enterprise and government markets

Vienna, VA, February 22, 2016 – Lepton Global Solutions, a leading provider of customized, cost-effective, end-to-end satellite communication solutions, today announced the launch of a new Managed Satellite Network on Eutelsat 70B (70.5° East) for enterprise and government customers. Leveraging the latest iDirect platform, Lepton’s newest network will provide reliable and secure coverage across a broad expanse of territory from Europe to SWA, featuring strong coverage over North Africa and the Middle East.

Lepton’s hub-side infrastructure is co-located at the Fucino Space Centre in Ortucchio, Italy, selected for its established history, security infrastructure, and topographic advantage for uplink and downlink connections. The iDirect platform is managed from Lepton’s Network Operations Center in Vienna, VA, which also provides 24×7 customer support.

Lepton networks feature the following characteristics:

  • Flexibility of Contracts and Data Increments: long-term contracts, on-demand connectivity, VoIP needs, and application prioritization are all accommodated
  • Reliability: Lepton utilizes MAC I teleports and fully redundant network infrastructure
  • Network Security: Lepton protects customer data with Palo Alto Networks for Intrusion Prevention and Detection services
  • Proactive Customer Service: Lepton uses a Global NMS system for unified network management from a 24×7 NOC in Vienna, VA. Lepton also deploys SolarWinds® performance monitoring for customized, automated alerts and a web portal for customer visibility into network usage.

About Lepton Global Solutions

Lepton Global Solutions specializes in the engineering and delivery of customized, yet cost- effective turnkey satellite communications solutions to commercial and government customers. Lepton’s end-to-end solutions, which go beyond managed satellite services to include VSAT equipment installation, 24×7 technical support, and customized back-end IT infrastructure, are tailored to meet customer-specific needs.

Lepton is headquartered outside Washington, D.C., in Vienna, Virginia.